Privacy Policy

Effective date: September 27, 2026

Outdoor Research Sale (“we,” “us,” or “our”) operates outdoorresearchsale.us, an online store selling outdoor apparel and gear (including jackets, pants, fleece, rainwear, gloves, hats, and accessories). This Privacy Policy describes how we collect, use, disclose, and protect personal information of U.S. visitors and customers, and explains rights that may be available under U.S. state privacy laws such as the California Consumer Privacy Act as amended by the CPRA (“CCPA”).

1. Scope

This Policy applies to personal information collected through our website, checkout, email, and customer support. It does not apply to third-party sites we link to.

2. Information We Collect

Identifiers & contact data: name, email, phone, billing/shipping address.
Commercial information: products viewed or purchased (for example, rain jackets, insulated parkas, hiking pants), order history, returns.
Payment data: payment card details are processed by our payment provider; we do not store full card numbers on our servers.
Internet / device data: IP address, browser type, device identifiers, pages visited, referring URLs, and approximate location derived from IP.
Communications: messages you send to support about sizing, warranty, or shipping.

3. Sources of Information

We collect information directly from you, automatically via cookies and similar technologies, and from service providers (payment processors, shipping carriers, fraud tools, email delivery).

4. How We Use Information

Process and fulfill outdoor gear orders, returns, and exchanges;
Provide customer support and product care guidance;
Prevent fraud and secure checkout;
Improve site performance, inventory planning, and merchandising of apparel categories;
Send transactional emails (order/shipping confirmations);
Send marketing emails if you opt in or as otherwise permitted by law (you may unsubscribe);
Comply with legal obligations and enforce our Terms.

5. Cookies & Analytics

We use essential cookies for cart and checkout, and may use analytics cookies to understand how shoppers browse categories such as Women’s Jackets or Gloves. You can control cookies through browser settings. Blocking cookies may break checkout.

6. Disclosures of Personal Information

We may disclose personal information to:

Payment processors and fraud-prevention partners;
Shipping carriers and warehouse/fulfillment partners;
IT, hosting, and email service providers;
Professional advisors and authorities when required by law;
Successors in a merger or asset sale, subject to appropriate protections.

We do not sell personal information for money. We do not knowingly “share” personal information for cross-context behavioral advertising as defined by CCPA if we do not engage in that activity. If that changes, we will update this Policy and provide required opt-out links.

7. Retention

We retain order and account records as needed for tax, accounting, warranty support for outdoor products, dispute resolution, and legal compliance, then delete or de-identify when no longer needed.

8. Security

We use commercially reasonable administrative, technical, and physical safeguards. No method of transmission over the Internet is 100% secure.

9. Children’s Privacy (COPPA)

Our store is intended for adults purchasing outdoor apparel and gear. We do not knowingly collect personal information from children under 13. If you believe a child provided information, contact us to delete it.

10. U.S. State Privacy Rights (including California)

Depending on your state of residence, you may have rights to:

Know/access personal information we collected;
Delete personal information, subject to legal exceptions;
Correct inaccurate personal information;
Opt out of sale/sharing of personal information, if applicable;
Limit use of sensitive personal information, if applicable;
Non-discrimination for exercising privacy rights.

To submit a request, email [email protected] with the subject “Privacy Request” and sufficient detail to verify your identity. Authorized agents may submit requests as permitted by law. We will respond within the timeframes required by applicable statute (generally 45 days under CCPA, subject to extension).

11. “Do Not Track”

Our site does not currently respond to browser DNT signals consistently across all technologies; please use cookie controls and privacy request channels above.

12. International Visitors

We operate in the United States. If you access the site from outside the U.S., you understand information may be processed in the United States.

13. Changes

We may update this Policy by posting a revised version with a new effective date.

14. Contact

Privacy questions and requests:
Outdoor Research Sale
915 W Peachtree St NW, Suite 400, Atlanta, GA 30309, United States
Email: [email protected]
Phone: (404) 857-2631