Contact Us

Thank you for shopping outdoor jackets, pants, fleece, rain shells, gloves, hats, and trail accessories at Outdoor Research Sale.

Customer Support

Email: [email protected]
Phone: (404) 857-2631
Hours: Monday–Friday, 9:00 a.m. – 5:30 p.m. Eastern Time (excluding U.S. federal holidays)

For fastest help with orders, include your order number, product name (for example, rain jacket or fleece size), and photos when reporting damage.

Mailing Address

Outdoor Research Sale
915 W Peachtree St NW, Suite 400
Atlanta, GA 30309
United States

What We Can Help With

• Order status, tracking, and delivery issues
• Sizing questions for outdoor apparel and layering systems
• Returns, exchanges, and defective gear claims
• Product care for waterproof/breathable fabrics and insulated garments
• Privacy or account requests

Sales & Wholesale

For bulk or partnership inquiries, email [email protected] with “Sales” in the subject line.

Privacy Requests

California residents and other consumers may submit privacy requests as described in our Privacy Policy.